Kzoo Rides
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Kzoo Rides support

A little help
for the next step.

From your application to your account and ride requests, here’s how to find your next step with Kzoo Rides.

Signing in

Use the assigned username shown on your invitation, not your email address. After signing in, Account details keeps your username available to copy. A password manager can save it with your chosen password.

If you cannot sign in or your invitation has expired, contact the person who invited you through that same private channel. Do not share your password. Email password recovery is not available.

Go to sign-in

Account applications

The owner reviews names, email addresses and requested Rider or Driver roles submitted through the Rider application or Driver application. Submitting it does not create an account or guarantee approval. New applications notify the review contacts. After review, the owner can email an approval with a private invitation or a decline. A submitted application is not proof that an email reached an inbox. Repeat applications do not change the original role. An application does not confirm a ride or a driving job.

Ride requests

Check current availability on the request screen. Choose Now or Later, then review the quote in My Rides. Accepting a quote comes before assignment; follow the trip page for progress. Live rides are not available yet, and no car will be sent for current requests.

Optional texts & privacy questions

SMS is separate from account enrollment and ride requests. It is not required to use the app. Read the privacy notice and SMS terms. Your SMS preferences show whether enrollment is available.

For support and privacy requests, contact Solomon at solomonjuliuscarpenter@gmail.com. Ibrahim handles record retention and verified deletion requests. Do not send passwords.

For emergencies, contact emergency services. An account application does not reserve transportation.